The fast-changing world of retail demands adaptability. And our retail consultants know what it takes to stay out front. We pioneered the omnichannel concept a decade ago, and since then have been at the forefront of defining the Future of Retail. We're now entering the age of Retail Convergence, in which we see traditional incumbent retailers and digital natives battling for the same customers, talent, profit pools, and shareholders.
This convergence—coupled with new waves of technology, proliferating consumer touchpoints, and table stakes sustainability agendas—accelerates the urgency for all players to transform their core retail and digital capabilities.
We have a proven track record of delivering measurable results, including increased sales, reduced costs, improved customer experience, impactful innovation, and higher shareholder value. Leveraging our proprietary analytics, software platforms, and deep customer insights, we help leading retailers around the world use data, technology, and shopper trends to navigate uncertainty and leapfrog the competition.